The Artfiles mail system

With our self-developed mail backup system, we back up your emails at least ten times a day and enable you to easily restore lost or accidentally deleted emails.

Of course, not only your websites, but also your emails are regularly backed up on the Artfiles mailbox servers. This protects them from technical errors, accidental deletion or malicious modification. We use a multi-stage backup process to ensure that your emails are absolutely secure with us.

All Artfiles mail servers store your data on RAID-6 or RAID-10 systems that can withstand the failure of individual storage units (hard disks or SSDs) without data loss. This allows us to replace defective disks during operation.

In addition, the data is always mirrored live on an identical system. This means that even the failure of an entire server only affects its services for a few seconds to a few minutes.

On the mirrored system, we make use of the performance that is not normally required and create snapshots of the mail inventory at short intervals. This takes into account a special feature of the mail system: the most important mails are usually the last ones. However, these would not normally be included in a daily backup if an emergency were to occur in the meantime. The snapshots enable us to always keep a copy of all data that is only 1-2 hours old.

The most recent snapshot forms the basis for the actual backup. Our backup servers pull a copy of all stored mail data from there every day. The data is then stored there for up to 28 days. To save storage space, only incremental backups are created, so that each new backup status only saves the changes to the previous one.

A backup is only the first step in data protection. The restore, i.e. the recovery of the backed-up data, is just as important. We take a special approach here: unlike other providers, users can restore backups of their emails themselves. It doesn't matter whether it's just a single email, a complete folder or possibly the entire account. No problem with Artfiles Mailbackup.

And unlike many other solutions, the Artfiles backup system even takes into account new emails received in the meantime when restoring and merges the data transparently so that no email is lost.