Service Level Agreement (SLA)
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Service Level Agreement (SLA)
For our network connection, we can offer a network availability guarantee of 99.9% on an annual average with our SLA, which goes beyond the general terms and conditions. This can be further increased with an individual high-availability solution across multiple locations. Talk to us about your plans, we will be happy to advise you.
You can download the current SLA as a PDF file here.
Further information
Network connection
Our external connection is constantly being expanded and technically enhanced.
Reference customers
An overview of some of our long-standing customers.
The Artfiles Blog
In our company blog, we publish articles on our products at irregular intervals and explain the technical background.
Previous
Next
-
Network connection
Our external connection is constantly being expanded and technically enhanced.
-
Reference customers
An overview of some of our long-standing customers.
-
The Artfiles Blog
In our company blog, we publish articles on our products at irregular intervals and explain the technical background.