Documents

Service Documents
All documents you need to manage your Artfiles customer account.

• SEPA Mandate Agreement

  Please complete this document and send it to us to participate in the SEPA Direct Debit Scheme.

• Domain Transfer

  Please use this form if you wish to transfer one or more domains to another person.

• Artfiles Internal Domain Transfer

  Please complete this document and send it to us to participate in the SEPA Direct Debit Scheme.

• Conversion to Annual Payment

  With this PDF you can change the payment of your account to annual payment.

• Domain Cancellation

  If you wish to permanently delete a domain or transfer it to another provider, please use this form.

Technology
Technical Information and Documentation.

• W408 - Technical data

  All technical data and facts about our data center in Hamburg

• Overview of the Artfiles Mail System

  The interaction between mailbox, receiving, and backup servers is shown to ensure reliable and secure storage of your emails.

• The Artfiles Core Network

  Here you can see an overview of the Artfiles network in Hamburg, which forms the backbone of our Internet services.

• The Artfiles Customer Network

  In this diagram, you will find information on how to connect your rack to the network in the Artfiles data center.

• Overview of Access Control and Physical Security in the Artfiles Data Center

  This overview schematically shows you the measures that protect your servers in the data center against theft and unauthorized manipulation.

• Air Conditioning and Power Supply

  Here you will find an overview of the redundant cooling and power supply for your server racks in the Artfiles data center.

• Lumen (Formerly CenturyLink) - Technical data

  Technical Overview of the NorthC Data Center

General information
All other available documents about our company and our services.

• All technical data and facts about our data center in Hamburg
• Technical Overview of the NorthC Data Center

Press Material
In this section, you will find our logo in various resolutions available for download, for example. If you would like to use our logo in a publicly accessible medium, please send us a short message.

• All technical data and facts about our data center in Hamburg
• Technical Overview of the NorthC Data Center